1-800-713-1613

Sewer Line

As a homeowner, you are responsible for the maintenance of your Sewer Line

The Sewer Line is the pipe that carries wastewater out of your house. It begins in your basement and extends the entire length of your property up to where it meets your local utility's sewer main in the street. The sewer line is buried four to ten feet underground.

Over time, unpreventable conditions may cause it to become blocked or collapse, leaving you with the hassle of finding a reliable contractor in a hurry—and an expensive repair bill that's not usually covered by homeowner's insurance.

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What can cause your Sewer Service Line to break?

  •  Age
  • Temperature changes
  • Ground shifting
  • Soil conditions
  • Tree roots
  • Pipe material
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    With the Sewer Line Protection Plan, you're covered

    Complete repair or replacement of your collapse Sewer Line, in accordance with your plan limits.

    Emergency support available 24/7 through our Safety Valve Repair Line.

    Guaranteed expert emergency repairs by a locally licensed and insured service contractor.

    Frequently asked questions

    There are (3) ways to make a payment:

    1. Make a pay by phone, please call 800-713-1613 (Available 24/7)

    2. Make a pay online by login into your account at https://www.safetyvalveplans.com/

    3. Make a pay by mail:  Safety Valve, PO BOX 70348 Philadelphia, PA 19176-9942

     

    No, Homeowner Safety Valve does not cover the removal or installation of a backflow preventor. 

    To start a claim you must call Safety Valve directly at 1-800-713-1613. Work must be done by a Safety Valve referred contractor to be covered so do NOT call a contractor directly or your claim will not be covered. 
    The sewer line on your property is the homeowner's responsibility. Depending upon your local sewer department's rules and regulations, you may also be responsible for the sewer line in the street. (To verify what specific and/or other parts of the sewer system you own, contact your local sewer department or public works department for clarification.)
    The Sewer Line Protection Plan covers your main sewer cleanout (usually in your basement) all the way out to your property line. Depending upon your local sewer department's rules and regulations, you may also be responsible for the sewer line in the street to the connection at the main city sewer line. (To verify what specific and/or other parts of the sewer system you own, contact your sewer department or public works department for clarification.)
    The water pipe brings fresh drinking water to your home. The sewer pipe takes all used water and waste material out of your home.
    The sewer line on your property is the main waste discharge pipe that dumps wastewater  from your home into the city's sanitary sewer system.
    No, the sewer repair plan is only available to customers connected to a city sanitary sewer main.
    If you are unsure if you have a sewer line on your property, call your local sewer or public works department for verification.
    All plans take effect 30 days after the enrollment is processed and payment received, regardless of whether you pay by check, bank account or with a credit card. In some cases, we may need to perform an on-site inspection, so we provide customers with a 30-day window to account for this possibility.

    Additional protection plans

    water line icon

    Water Line

    Covers the repair or replacement of your leaking or broken water line.

    Learn More
    in-home plumbing icon

    In-Home Plumbing

    Covers the repairs of any leaking water or drain lines inside your home.

    Learn More
    combo plan icon

    Combo Plans

    A combination of our plans that offers the most comprehensive coverage.

    Learn More

    See if we offer plans in your area

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